Every quote is rebuilt from scratch
Vehicles, hotels, destinations and pricing live in spreadsheets, so each quotation is assembled manually and revised the same way.
Sectors
Quotes, bookings and reconciliation that stop being manual.
Zoho implementation for tour operators, rental businesses and lounge operators — quotations, vendor masters, booking lifecycle and reconciliation.
Every booking in this sector is slightly different, which is why so much of it gets rebuilt by hand: the quote, the vendor confirmation, the voucher, and then the reconciliation with whoever settles the money.
What we hear
What travel and hospitality businesses arrive with.
Confirmations and vouchers are chased
Vendor confirmations, payment stages and customer vouchers each depend on someone remembering, and visibility across a tour is poor.
Reconciliation happens late
Where a partner or bank settles on your behalf, matching what was delivered against what was paid is manual and slow.
What we build
What a travel and hospitality platform usually contains.
Booking to invoice, in one application
For a group tour operator, masters, bookings, automated quote calculation, quote revisions, vouchers, payment stages, confirmations, email workflows, dashboards and role-based access, integrated with Zoho Books for vendor and client billing.
Rental lifecycle and finance together
For a vehicle rental business, the existing application integrated with CRM and Books to carry booking, rental completion, invoicing, payments, refunds and reconciliation.
Reconciliation built as a system
For an airport services operator, automated bank-to-lounge matching, invoice data extraction, master-data validation, rate-based calculations, and debit and credit note handling with supplier tracking.
Visitor and access management
Digital registration, one-time electronic NDA signing, repeat-visitor identification and centralised history, as delivered for a post-production studio.
Products this usually involves
Zoho CreatorZoho BooksZoho CRMZoho SignZoho Analytics
Proof
Work in this sector.
travel and hospitality
Group tours, quoted and confirmed from one application
Vehicles, hotels, destinations, pricing and vendors in spreadsheets, with every quote built by hand. Now one application from booking through quotation and vouchers to invoicing.
CreatorBooks
travel and hospitality
Rental lifecycle and finance, reconciled
The rental application worked but stopped at the booking. Now booking, completion, invoicing, payments, refunds and reconciliation run as one flow.
CRMBooks
Questions
Asked most often in travel and hospitality.
Can it handle our pricing rules?
Automated quote calculation with revisions is a core part of what we build here. The rules are captured in discovery and become the application.
We already have a booking system. Do we replace it?
Not necessarily. For a vehicle rental business we integrated the existing application rather than replacing it.
Can vendors and customers get their own view?
Yes, through role-based access and portals, each seeing only their own part.
Tell us what you need Zoho to do.
Describe the problem and we will come back with a ballpark scope and timeline.