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Services

Zoho, connected to everything else you run.

Zoho integration specialists — SAP, Xero, custom telephony, Microsoft, bespoke PHP and Java applications, SFTP and blob storage, LLM APIs.

Most implementations fail at the seams. A client rarely arrives with a clean slate — there is an ERP nobody will replace, a phone system that works, an in-house application ten years old. These are integrations we have shipped into production, not a capability list.

15+ verticals integrated across
SAP + Zoho ExpenseXero + Zoho CreatorMicrosoft + Zoho OneCustom telephony + CRM

A typical build

SOURCE SYSTEMS BUILT AND RUN BY US WHERE IT GOES Your ERP ERP API 1 orders, invoices Banking and payments BANK API 2 statements, payouts Files and drops SFTP 3 scheduled data ZOHO PLATFORM One of these per integration, not all of them Inside the product itself Deluge functions and webhooks Custom functions in CRM, Creator, Books Zoho Flow Ready connectors, field mapping Where a link already exists Written integrations REST APIs, both directions Where the other system is particular Scheduled and file-based SFTP drops, imports, exports Where the other side cannot call out Zoho products PLATFORM API 4 clean records Your own applications REST API 5 callbacks Used by: Operations, Finance, IT
An ERP, banking systems and scheduled file drops feed an integration built one of four ways, chosen by what the other system allows: logic inside the Zoho product, a ready connector through Zoho Flow, a written REST integration, or a scheduled file transfer. Whichever is used, it passes clean records to Zoho products and callbacks to your own applications.

What this covers

What we build with it.

01

Accounting and ERP

SAP + Zoho Expense, SAP + Zoho Creator, Xero + Zoho Creator, custom e-commerce + Zoho Books.

02

CRM and telephony

Custom telephony into Zoho CRM, third-party enquiry platforms such as Mimeeq, plus Gravity Forms, 99acres and n8n.io.

03

Productivity and custom applications

Microsoft products + Zoho One, and bespoke PHP and Java applications wired into Zoho One.

04

AI and secure data

LLM APIs inside Zoho workflows, SFTP and blob storage into Creator, People and Books, and on-premise Zoho Creator.

Strengths

What makes an integration hold

Anything can move a record once. These are the four things that decide whether it is still working in a year.

It fails loudly, not silently. The dangerous integration is not the one that breaks — it is the one that stops quietly and is noticed a month later in a reconciliation. Every sync we build logs what moved, and tells someone when it did not.

It waits rather than drops. The other system will be down at some point. Queuing and retry are part of building one properly, so a two-hour outage costs you two hours rather than two hours of lost records.

One side stays the system of record. We decide which system owns each field before anything is written, so the two cannot quietly disagree. Most integration pain is really an ownership question that was never settled.

It survives the other system changing. APIs get versioned and endpoints get deprecated. That is ordinary maintenance, not a fault — and it is worth agreeing who owns it before go-live rather than the week it happens.

Proof

Where we have used it.

financial services and real estate Lead to collection, in one customer journey Sales, booking, loan, interiors, post-sales and collections each with their own process and no shared view. Now one journey in CRM, with blueprints, approvals and role-based access across every stage. CRMMarketing Automation retail and distribution Storefront, accounting and support on one record Orders, accounting, support and customer conversations in four systems. Now API-integrated so a customer, their order, their return and their ticket are one record. CRMBooksDeskSalesIQMarketing Automation healthcare and pharma Pharmaceutical sales, with the ERP kept in place Lead capture, quotations, orders and payments handled manually alongside an ERP. Now one sales lifecycle in CRM, with quote versioning, price history and the ERP synchronising in real time. CRMMarketing Automation government and public bodies Council and committee governance, centralised Council members, committee preferences, nominations, meetings and agendas tracked manually. Now one platform, with member records fetched automatically and vacancies visible rather than discovered. Creator professional services Audit jobs, fees and invoices in one place Audit jobs, auditor assignments, fees and invoices tracked across spreadsheets and calendars. Now one application, with draft invoices created in the accounting system and a calendar view of everything scheduled. Creator retail and distribution Invoices synced as drafts, not sent Invoices created in Zoho Inventory had to be recreated in the accounting system. Now they sync automatically as drafts, with items, contacts and attachments carried across. FlowInventory retail and distribution Daily sales files, turned into dashboards overnight Daily sales arrived as CSV files that someone opened and charted each morning. Now the pipeline collects, processes and publishes them, with a portal for internal announcements alongside. Creator manufacturing Accounting, travel and expenses under one roof Accounting, banking, employee records, travel and expenses each ran separately with their own approvals. Now they share one system, with standardised financial processes and controls. BooksSpend professional services Vendors, bills and employee contracts created automatically Vendor records, employee bills and contracts were created by hand from data that already existed in two other systems. Now Creator sits between them and creates all three. CreatorContractsBooksPeople travel and hospitality Rental lifecycle and finance, reconciled The rental application worked but stopped at the booking. Now booking, completion, invoicing, payments, refunds and reconciliation run as one flow. CRMBooks

Questions

Asked most often.

Our ERP is not on your list. Can you still connect it?

Usually. If it exposes an API, a database or a file drop, it can be integrated. Tell us what it is and we will say plainly whether we can and what it would take.

Can data stay inside our own network?

Yes. We have delivered on-premise Zoho Creator and moved data over SFTP and blob storage into Creator, People and Books.

What happens when the other system is down?

The integration queues rather than fails silently. Retry logic and queuing are part of building one properly, not an optional extra.

Do you always use Zoho Flow?

No. Flow is the right answer when a ready connector exists and the mapping is straightforward. Plenty of integrations are better written directly — in Deluge inside the product, or against the other system's REST API — and some are scheduled file transfers because the other side cannot call out at all. We choose by what the other system allows, not by preference.

How would we know a sync had failed?

Because it is logged and someone is alerted. Every integration we build keeps a record of what moved and what did not, which is the difference between an integration you can trust and one you check manually.

Who maintains it when the other system changes?

We do, if you want us to. APIs change and vendors deprecate endpoints; that is ordinary maintenance rather than a fault, and it is worth agreeing who owns it before go-live.

Tell us what you need Zoho to do.

Describe the problem and we will come back with a ballpark scope and timeline.

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